Patient Services Rep I FT I Weekdays I Jackson, TN

Methodist Le Bonheur HealthcareJackson, MS
1d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Performs activities incidental to an effective timely workflow for the physician practice. Assists the Physician Practice Manager in all aspects of running the physician office, to include ensuring appropriate scheduling appointments, collecting and recording patient demographic and financial information, and filing and collecting payments from responsible parties. Incumbent is cross-trained in manager's functions. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Performs activities incidental to an effective timely workflow for the physician practice. Assists the Physician Practice Manager in all aspects of running the physician office, to include ensuring appropriate scheduling appointments, collecting and recording patient demographic and financial information, and filing and collecting payments from responsible parties. Incumbent is cross-trained in manager's functions. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

  • High School Diploma or Equivalent
  • Healthcare or medical office environment 1-3 years
  • Ability to use word processing and spreadsheet programs and standard office equipment.
  • Ability to communicate verbally and in writing with others.
  • Ability to handle stressful situations.

Responsibilities

  • Performs general office duties and schedules patient appointments.
  • Receives and registers patients presenting at physician’s office.
  • Obtains pre-certifications referrals for arriving patients.
  • Completes patients’ medical records and/or financial records and distributes to appropriate person.
  • Completes tasks related to billing for office visit.
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