Patient Services Rep. (Front Desk)
About The Position
The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Schedule: Monday to Friday 10:30am to 7pm Essential Qualities Essential qualities include: Flexible attitude; works well with a variety of people Team player Ability to multi-task Ability to work independently, with little supervision Effective communicator Professional demeanor
Requirements
- Customer Service: 1 year
- Problem solving skills
- Computer skills
- Ability to accurately type and enter data
- Strong attention to detail
- Ability to remove oneself personally from given situations, remaining objective
- Cooperation, flexibility
- Skill in organizing information that is accurate and complete
- Skill in establishing and maintaining effective working relationships with all staff
- Ability to prepare records in accordance with HIPAA regulations
- Ability to communicate clearly
- Consistency and timeliness in attendance
Nice To Haves
- Medical Reception experience:1-2 years (desired)
Responsibilities
- Assist with scheduling MRI appointments
- Check in/register patients, verify and update patient information
- Facilitate flow of patients by coordinating with the MRI technologist
- Other tasks such as filing records, faxing, taking phone calls, etc.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
