Front Desk Patient Services Representative
About The Position
Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery. We are seeking a Front Desk Patient Services Representative to work reception duties at our Glen Allen office. At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community! At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!
Requirements
- 1 year of customer service experience
Nice To Haves
- Medical office experience
- Customer service experience
- Experience on the phone with customers
- Experience using an EMR
- Office management experience
- Experience using computers and software
Responsibilities
- Answering and responding to phone calls.
- Referring new patients to intake.
- Scheduling and confirming appointments.
- Verify Insurance and enter structured data.
- Scanning documents to patient’s medical records.
- Checking patients in and out.
- Collecting co-pays, deductibles, co insurances, and past due balances.
- Providing excellent customer service to patients, employees, and vendors.
Benefits
- A comprehensive benefits package is offered to full-time employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
