Patient Services Rep. (Front Desk)

Proliance Surgeons•Bellevue, WA

7d•Onsite

About The Position

At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered. We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are! Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems. Schedule: Monday to Friday 10:30am to 7pm

Requirements

Customer Service: 1 year
Problem solving skills
Computer skills
Ability to accurately type and enter data
Strong attention to detail
Ability to remove oneself personally from given situations, remaining objective
Cooperation, flexibility
Skill in organizing information that is accurate and complete
Skill in establishing and maintaining effective working relationships with all staff
Ability to prepare records in accordance with HIPAA regulations
Ability to communicate clearly
Consistency and timeliness in attendance