PATIENT SERVICES MANAGER

Compass Group•Columbus, GA

20h•Onsite

About The Position

Patient Services Manager (PSM)Acute Care | Columbus, GA We are seeking a service-focused Patient Services Manager to lead our Patient Services Team in an acute care hospital in Columbus, GA. This is a primarily Monday–Friday role (7:00am – 4:00pm), with weekends and holidays shared in rotation with other managers. This leader will oversee daily patient dining operations, ensure clinical diet compliance, and drive patient satisfaction while building and developing a strong frontline team. The PSM plays a direct role in elevating the patient experience and maintaining high operational standards.

Requirements

Associate degree with one (1) year of food service experience, or Bachelor’s degree in related field
One (1) year of food service management experience preferred, ideally in acute care
ServSafe® certification desirable
Proficiency in Microsoft Office, EMR, and diet office systems

Nice To Haves

CDM, DTR, or RD preferred
One (1) year of food service management experience preferred, ideally in acute care

Responsibilities

Lead, hire, train, and develop patient services team members
Oversee implementation of patient food service programs based on medical direction and patient population
Ensure compliance with special and modified diets within clinical guidelines
Drive patient satisfaction and service excellence initiatives
Maintain compliance with federal, state, accrediting agency, and HIPAA regulations
Participate in Quality Assurance/Performance Improvement programs