PATIENT SERVICES MANAGER

Compass Group USA Inc•Atlanta, GA

55d•Onsite

About The Position

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Are you a restaurant or hospitality manager ready to bring your leadership skills into a meaningful, mission-driven environment? A leading national food and nutrition services company dedicated to hospitals and healthcare systems. As a Patient Services Manager, you'll lead a team focused on delivering high-quality meal service to patients in an acute care hospital setting. This is a rewarding opportunity for leaders from the restaurant or hospitality industry who want to make a difference through compassionate service, operational excellence, and team development - all while enjoying stable hours and career growth in the healthcare sector.

Requirements

Associate's degree with one (1) year of experience in food services or hospitality (restaurant management background strongly encouraged).
Prior experience in team leadership, customer service, and food operations required.
Proficiency with Microsoft Office and basic technology systems required.

Nice To Haves

Bachelor's degree in Food Service Management, Hospitality, or related field preferred.
Experience in healthcare food service a plus - training provided for the right hospitality leader.
ServSafe certification preferred.

Responsibilities

Lead the patient services team to ensure timely, accurate, and caring meal delivery.
Oversee menu implementation based on patient needs, diet orders, and physician direction.
Recruit, train, and develop team members to provide outstanding service and support.
Ensure compliance with dietary restrictions and modified diets while honoring patient preferences.
Support and monitor achievement of patient satisfaction goals.
Maintain compliance with all federal, state, and accrediting regulations, including HIPAA and patient rights policies.
Participate in and lead patient satisfaction programs, department meetings, and hospital-wide quality initiatives.