PATIENT FOOD SERVICES MANAGER

Compass Group•Lawrenceville, GA

4d•$70 - $85•Onsite

About The Position

Patient Services Manager (PSM) Morrison Healthcare | Lawrenceville, GA Are you passionate about patient experience, team leadership, and healthcare foodservice? Morrison Healthcare is seeking a Patient Services Manager to lead and elevate our Patient Services Team in a fast-paced acute care environment in Lawrenceville, GA. In this role, you’ll be at the center of patient satisfaction—driving service excellence, mentoring teams, and ensuring nutrition services align with clinical standards and individual patient needs.

Requirements

Associate degree plus 1+ year of foodservice or related experience OR Bachelor’s degree in foodservice management, nutrition, or a related field
1+ year of foodservice management experience, ideally in an acute care or healthcare setting
Strong working knowledge of Microsoft Office, electronic medical records (EMR), and diet office systems

Nice To Haves

Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) preferred
ServSafe® certification preferred

Responsibilities

Lead and execute patient foodservice programs based on medical direction, patient populations, and operational goals
Recruit, train, coach, and develop a high-performing Patient Services team
Ensure compliance with prescribed diets and modified nutrition plans while honoring patient preferences
Drive patient satisfaction initiatives and support achievement of service excellence benchmarks
Maintain compliance with all regulatory standards (federal, state, accrediting bodies), including HIPAA and patient rights policies
Participate in and lead patient satisfaction efforts, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs