PATIENT FOOD SERVICES SUPERVISOR

Compass Group•Boston, MA

12d•$60,000 - $65,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.Job SummaryThe Patient Services Supervisor plays a key role in ensuring the efficient, high‑quality operation of the Food & Nutrition Services Department. This is an excellent opportunity for an energetic, early‑career leader looking to grow within the healthcare food service industry. The Supervisor supports daily patient meal service, staff leadership, and overall patient satisfaction.

Requirements

Minimum 2 years of food service experience.
Experience in restaurants, hotels, corporate dining, education, military, healthcare, or similar foodservice environments.
Working knowledge of food trends, quality standards, production processes, sanitation, and cost controls.
Demonstrated supervisory, leadership, and coaching abilities.
Strong written and verbal communication skills; able to interact effectively with staff, management, clients, customers, and clinical partners.
Proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and general computer literacy.
ServSafe Certification preferred.

Nice To Haves

ServSafe certification preferred; must be obtained within 60 days of hire if not already certified.

Responsibilities

Ensure patient and client satisfaction by meeting—and exceeding—service expectations.
Provide appropriate menu alternatives based on prescribed diets, allergies, intolerances, and cultural, ethnic, or religious preferences.
Collaborate daily with nursing staff to evaluate patient meal selections, tray accuracy, delivery timeliness, and tray retrieval processes.
Address and resolve patient concerns or escalate them to leadership as needed.
Support all foodservice operations including patient meal assembly, delivery, sanitation, infection control, and quality improvement initiatives.
Supervise daily workflow and uphold all safety and compliance standards.
Perform additional duties as assigned.