Patient Services Coordinator Women’s Health Clinic

SynergenX Health Holdings LLC•Columbus, OH

3d•$22•Onsite

About The Position

The Patient Services Coordinator serves as the first point of contact for patients and plays a critical role in creating a seamless, welcoming, and efficient front-office experience. This position is ideal for someone who enjoys organization, accountability, patient interaction, and being the operational heartbeat of a growing women’s health clinic.

Requirements

High school diploma or GED required (Associate degree preferred)
Previous experience in a medical office, clinic, or healthcare setting strongly preferred
Strong patient service, communication, and interpersonal skills
Comfortable discussing insurance, billing, and payment options with patients
Proficient with electronic health records and Microsoft Office
Highly organized, detail-oriented, and able to multitask in a fast-paced clinic environment
Professional demeanor and polished presentation

Responsibilities

Greet and check in patients in a warm, professional manner
Deliver a white-glove patient experience from arrival to departure
Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately
Collect and process patient payments accurately
Answer phones, manage voicemails, and respond to patient communications
Schedule appointments and manage provider calendars efficiently
Enter and maintain accurate patient and insurance information in the EHR
Maintain an organized, clean, and welcoming front desk and waiting area
Support clinic flow and assist in coordinating daily operations
Complete daily cash reconciliation and prepare bank deposits
Ensure all patient documentation and administrative tasks are completed accurately and timely