Patient Services Coordinator IV

UVA Health • Manassas, VA

6d

About The Position

Patient Services Coord IV Job Code: PF1221 ABOUT US Schedule: Monday-Friday; No Weekends or Holidays! The PSC IV Referral Coordinator plays a key role in supporting our Plastic Surgery team by ensuring seamless coordination of patient referrals, surgery scheduling, and prior authorizations. This position is responsible for managing complex workflows, obtaining insurance approvals, and collaborating closely with providers, patients, and external partners to deliver a smooth and timely surgical experience. We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day. JOB TYPE Classification: Non Exempt Supervises Positions: JOB SUMMARY Responsible for processing referrals and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Requirements

• Education: High School Diploma or GED required.
• Experience: 3 years of experience in medical office setting required. Other related experience may be considered in lieu of medical office experience.
• Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
• Requires understanding of CPT and ICD9- CM coding processes.
• Requires excellent verbal communication skills.
• Must be able to work with changing priorities.
• Requires excellent organizational, problem solving and critical thinking skills.
• Must be able to interact with individuals of all cultures and levels of authority.
• Requires the ability to maintain confidentiality.
• Must be able to function as part of a team.
• Must possess initiative.
• Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
• Detailed knowledge of multiple payors billing requirements.
• Familiarity of coding requirements for practice specialty.

Nice To Haves

• Proficient in the use of all computer software utilized in the practice.

Responsibilities

• Responsible for processing referrals
• Performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees