Patient Services Coordinator III

Novant Health • Wilmington, NC

30d • Onsite

About The Position

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

Requirements

• High School Diploma or GED, required.
• One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
• Requires excellent verbal communication skills.
• Must be able to work with changing priorities.
• Requires excellent organizational, problem solving and critical thinking skills.
• Must be able to interact with individuals of all cultures and levels of authority.
• Requires the ability to maintain confidentiality.
• Must be able to function as part of a team.
• Must possess initiative.
• Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
• High level of working knowledge of EPIC systems.
• Detailed knowledge of multiple payors billing requirements.
• Familiarity of coding requirements for practice specialty.

Nice To Haves

• Proficient in use of all computer software utilized in practice.

Responsibilities

• Recording of patient demographics
• Recording of insurance information
• Recording of patient charges and collections
• Scheduling patient appointments
• Cross-training in multiple administrative support functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees