PSC IV

UVA Community Health • Warrenton, VA

2d

About The Position

We are welcoming a new era in healthcare where achieving good health is just the
beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the
whole person by getting to know – and making connections with – our patients. By
combining the talent and expertise of our people, the breadth of capabilities
across our system, and our commitment to helping our communities get better and
stay healthy, we are improving the patient experience.

As a UVA Health Northern VA & Culpeper team member, you will have a voice in
patient care decisions, support the most advanced medical technologies and feel
a strong sense of satisfaction from making a difference in people’s lives every
day.

Responsible for processing referrals and/or performing Dimensions super-user
functions such as practice support with EPIC or working the miscellaneous work
queues.

Requirements

• Education: High School Diploma or GED required.
• Experience: 3 years of experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Refer to the Life Support Training Policy for additional details.
• Licensure: None
• Additional Skills/Requirements Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9- CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.

Nice To Haves

• Proficient in the use of all computer software utilized in the practice.

Responsibilities

• Greets and assists visitors to the department.
• Answers all incoming telephone calls and provides accurate information as needed.
• Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
• Shares and initiates regular and professional communication with co-workers.
• Facilitates and participates in regular staff meetings.
• Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.
• Resolves conflicts independently, as appropriate.
• Accepts responsibility for actions and acts positively upon feedback from others.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1-10 employees