PSC IV

UVA Health•Warrenton, VA

About The Position

Responsible for processing referrals and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Requirements

High School Diploma or GED required.
3 years of experience in medical office setting required. Other related experience may be considered in lieu of medical office experience.
Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
Requires understanding of CPT and ICD9- CM coding processes.
Requires excellent verbal communication skills.
Must be able to work with changing priorities.
Requires excellent organizational, problem solving and critical thinking skills.
Must be able to interact with individuals of all cultures and levels of authority.
Requires the ability to maintain confidentiality.
Must be able to function as part of a team.
Must possess initiative.
Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
Detailed knowledge of multiple payors billing requirements.
Familiarity of coding requirements for practice specialty.

Nice To Haves

Proficient in the use of all computer software utilized in the practice.

Responsibilities

Communicates effectively with all levels of clinic staff and visitors.
Greets and assists visitors to the department.
Answers all incoming telephone calls and provides accurate information as needed.
Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
Works within a team to achieve patient and team goals.
Shares and initiates regular and professional communication with co-workers.
Facilitates and participates in regular staff meetings.
Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.
Resolves conflicts independently, as appropriate.
Accepts responsibility for actions and acts positively upon feedback from others.
The incumbent may be asked to perform additional duties as assigned.