Patient Service Specialist-Central Medical Records

Maine Health • Brunswick, ME

67d

About The Position

We are seeking a detail-oriented and customer-focused Patient Service Specialist to join our Central Medical Records team. In this role, you will support patients, providers, and staff by ensuring accurate medical record processing and providing exceptional service.

This is a 40-hour per week position.

Requirements

• High school diploma or GED preferred.
• Six months of medical office experience required.

Nice To Haves

• Proficient computer skills.

Responsibilities

• Assisting patients, providers, and staff with requests for medical records
• Managing release of information in compliance with privacy and confidentiality regulations
• Processing, scanning, and indexing records accurately and efficiently
• Responding to phone calls and inquiries in a timely, professional manner
• Supporting department workflow and collaborating with team members

Benefits

• With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
• We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees