Patient Service Specialist-Pediatrics

Maine Medical Center • Biddeford, ME

9d • Onsite

About The Position

MaineHealth is seeking a dedicated Patient Service Specialist (PSS) to support our Pediatrics practice in Biddeford. The PSS serves as a key point of contact for patients and families, ensuring a welcoming, efficient, and high-quality experience throughout the visit process.

Requirements

• High school diploma or GED preferred.
• Six months of medical office experience required.

Nice To Haves

• Proficient computer skills.

Responsibilities

• Greet and check in patients and families in a pediatric setting
• Schedule appointments and manage patient flow
• Verify patient demographics, insurance, and registration information
• Handle phone calls, messages, and front-desk inquiries
• Maintain accurate documentation in the electronic medical record
• Collaborate with clinical and administrative team members to support patient care

Benefits

• With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
• We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
• MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees