Patient Service Coordinator - Toledo Pediatrics

ProMedica • Sylvania, AL

4d • Onsite

About The Position

As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone. In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule. You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed. The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

• High school diploma or equivalent
• 1 year experience in a customer service or clerical setting

Nice To Haves

• Associates degree
• Working knowledge of medical terminology, third party billing and referral procedures
• Experience with EPIC EMS
• 3 years' experience in a clerical or office function
• 1 year experience in a medical office setting

Responsibilities

• greet and register patients
• answer phone calls
• take messages
• schedule and reschedule patient appointments
• maintain the provider's schedule
• assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed

Benefits

• We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
• It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees