Patient Service Representative/RMG

Rush-Copley Medical Center • Aurora, IL

38d

About The Position

Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.

Requirements

• High school diploma or equivalent required. Some college preferred.
• Practice management/medical billing computer programs.
• Microsoft Office Suite (specifically Word and Excel)
• Excellent oral/written communication skills
• Excellent organizational skills
• Detailed oriented
• Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)
• Flexible; able to adapt to change

Nice To Haves

• Bilingual (Spanish) capabilities a plus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees