Patient Service Representative
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. PATIENT SERVICE REP Job Description: Essential Functions Provide medical and surgical office front desk support to Surgical practice. Greet patients, collect co-pays, answer telephones, schedule patient appointments and testing, ensure necessary referrals are in place, verify and update patient demographics into electronic health record. Escort patient to exam room for provider during clinic. Schedule appointments, ancillary testing and surgery Request prior authorizations for medical procedures/diagnostic exams and surgery. Refer medical questions to appropriate sources (Physician, Manager, or Director. Prepare end of day cash/copay reports. Submit billing to our billing vendor with appropriate supporting documentation. Respond to billing companies requests for documentation or clarification of charges. Participate in special projects as identified by the Physician, Manager or Director
Requirements
- High School Diploma or equivalent
- Proficiency with computers and medical terminology preferred
Responsibilities
- Provide medical and surgical office front desk support to Surgical practice.
- Greet patients, collect co-pays, answer telephones, schedule patient appointments and testing
- Ensure necessary referrals are in place, verify and update patient demographics into electronic health record.
- Escort patient to exam room for provider during clinic.
- Schedule appointments, ancillary testing and surgery
- Request prior authorizations for medical procedures/diagnostic exams and surgery.
- Refer medical questions to appropriate sources (Physician, Manager, or Director.
- Prepare end of day cash/copay reports.
- Submit billing to our billing vendor with appropriate supporting documentation.
- Respond to billing companies requests for documentation or clarification of charges.
- Participate in special projects as identified by the Physician, Manager or Director
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
