Patient Service Representative - Cayuga Primary Care Family Medicine - Dryden
About The Position
Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
Requirements
- High school diploma or equivalent
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Ability to work independently
- Good time management and prioritization skills
Nice To Haves
- College-level training/education in a healthcare support field preferred
- Previous EMR use/training helpful
- Proficient in Microsoft Office Suite (Word, Outlook)
- Knowledge of medical terms and practices preferred
Responsibilities
- Patient intake, such as greet and check-in patients/verify/update patient demographics
- Assist patients with filling out consent forms
- Receive and process cash and credit card payments for medical services rendered
- Initiate calls, pages and triage phone calls.
- Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
