Patient Service Representative - Cayuga Immediate Care
About The Position
Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.
Requirements
- Good time management and prioritization skills
- High school diploma or equivalent
Nice To Haves
- Previous medical office experience preferred
- College-level training/education in a healthcare support field preferred
- Previous EMR use/training helpful
Responsibilities
- Check in patients upon arrival
- Verify/update patient demographics
- Collect outstanding balances and co-pays
- Take messages and triage phone calls
- Verifying insurances
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
