Patient Service Representative

Silver Cross Hospital•Lockport, IL

17d•$18 - $22

About The Position

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Summary: Greets, instructs, directs, schedules, registers, and performs check-in duties for patients. Serves as a liaison between patients and medical support staff. Establish and maintain a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed. Demonstrates knowledge of the age-specific competencies and the skills necessary to provide services appropriate to the age and demographic served. Ability to establish and maintain working relationships with patients, employees, medical office staff, visitors, and the public

Requirements

High School graduate or GED.
Prefer 3 years work experience, preferably in medical office setting or hospital.
Knowledge of medical terminology desirable.
Microsoft Office experience such as Outlook, Word, Excel; preferably experience on an electronic medical record.

Nice To Haves

Knowledge of medical terminology desirable.
Microsoft Office experience such as Outlook, Word, Excel; preferably experience on an electronic medical record.

Responsibilities

Greets patients
Instructs patients
Directs patients
Schedules patients
Registers patients
Performs check-in duties for patients
Serves as a liaison between patients and medical support staff
Establish and maintain a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed.
Demonstrates knowledge of the age-specific competencies and the skills necessary to provide services appropriate to the age and demographic served.
Ability to establish and maintain working relationships with patients, employees, medical office staff, visitors, and the public