Patient Service Representative PRN

Surgery Partners, Inc•Chattanooga, TN

About The Position

The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior to surgery. Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner. Registers patients in the system. Collects and revises all patient insurance information. Collects co-pays, deductibles and other out of pocket amounts at the time of service. Posts approved adjustments to patient accounts. Balances receipts, reconciles daily work batches and prepares audit trail.

Requirements

High school diploma or GED required.
Two years minimum front office experience in a medical environment.

Nice To Haves

College degree a plus.

Responsibilities

Charge capture and over-the-counter payment posting
Insurance verification and eligibility
Insurance pre-authorization/pre-certifications
Counseling patients and families on insurance and payment issues prior to surgery
Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner
Registers patients in the system
Collects and revises all patient insurance information
Collects co-pays, deductibles and other out of pocket amounts at the time of service
Posts approved adjustments to patient accounts
Balances receipts, reconciles daily work batches and prepares audit trail