Patient Service Representative

Touchstone Medical Imaging • Tyler, TX

1d • Onsite

About The Position

Touchstone Medical Imaging is seeking a full-time Patient Service Representative, a customer service-oriented professional for a medical front office position in Tyler, TX. The role involves assisting patients with check-in, check-out, insurance verification, and appointment scheduling.

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital is highly preferred
• Experience with Insurance Authorizations and Verification
• Ability to Handle Heavy Patient Volume
• Strong Customer Service, Communication and Computer Skills
• Ability to Multi-Task
• Medical Terminology Knowledge

Nice To Haves

• Medical Assistant Certification is a plus

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into the System
• Process Requests and Filing of Patient Records

Benefits

• PREMIUM base pay
• MONTHLY bonus opportunities
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k)
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees