Patient Service Representative - Family Medicine

Jefferson City Medical Group • Jefferson City, MO

2d • Onsite

About The Position

RESPONSIBILITIES
Job Specific Competencies:
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
Maints patient demographics and insurance records.
Demonstrates knowledge of basic insurance and billing procedures.
Performs routine duties associated with patient scheduling, payments and co-payments.
Performs secretarial duties in a timely and efficient manner.
Ensures customer friendly telephone communication.
Provides appropriate safety and infection control measures.
JCMG Core Competencies:
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maints high work ethic standards.
Provides quality customer service to staff, patients and visitors at all times.

Requirements

• High school diploma or GED
• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment
• Articulate
• Computer skills required
• Good telephone communication skills

Responsibilities

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.
• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

Benefits

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• 56 hours paid Holiday Leave
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED