Patient Scheduling Representative - Family Medicine
About The Position
Work Schedule: 100% FTE, 40 Hours per week. Shifts scheduled Monday through Friday between the hours of 7:30 AM – 5:00 PM. Hours may vary based upon operational needs of the clinic. Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve. Job Description UW Medical Foundation benefits
Requirements
- Minimum – High school diploma or equivalent.
- Minimum – Six (6) months of previous experience in an office or customer service environment.
Nice To Haves
- Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
- Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Responsibilities
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
