Patient Service Representative - Internal Medicine

BJC HealthCare • Creve Coeur, MO

4d • Onsite

About The Position

BJC Medical Group is seeking a full-time Patient Service Representative for their Internal Medicine practice located off North Mason Road. This is an outpatient position, 40-hours per week, day shift, and is benefit eligible with no call, no weekends, and no holidays. BJC Medical Group is a multi-specialty physician-led organization of BJC HealthCare, comprising over 600 doctors and advanced practice providers affiliated with top-ranked hospitals in the Midwest. Since 1994, BJC Medical Group has offered extraordinary care in over 145 locations and 25+ specialties across the greater St. Louis, mid-Missouri, and southern Illinois areas. Their providers are nationally recognized for patient satisfaction, quality healthcare, and community well-being. Barnes West Medical Consultants, located at Barnes West County Hospital campus, specializes in Internal Medicine, Rheumatology, and Infectious Disease.

Requirements

• High School Diploma or GED
• 2-5 years experience

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees