Patient Service Representative - Sappington - Health Care
About The Position
Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. Esse Health is currently seeking a full-time Patient Service Representative for our Southroads Internal Medicine office located at 12345 West Bend Drive! $750 sign-on bonus eligible!!! Summary: The Patient Service Representative performs all or most of the following job duties: answering the telephones, scheduling patient appointments, checking patients in, collecting co-payments, verifying insurance, registering patients in the computer, checking patients out, scheduling follow up visit if needed, balancing monies and verifying orders at day end. May also be required to enter physician-related charges into the computer, as well as billing of hospital/nursing home charges. The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. The rate of pay for this position will typically be $17.50 - $18.50/hour, based upon experience.
Nice To Haves
- Formal training which will probably be indicated by a high school diploma or equivalent
- 1 or more years of experience working with the public, preferably in a healthcare setting
- Knowledge of medical terminology
- knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
- ability to recognize priority or emergency phone calls
- ability to communicate effectively with patients, both on the telephone and in person, including patients who are angry or upset
- ability to perform multiple tasks in a fast-paced environment
- ability to sit at a desk and answer the telephone/perform data entry up to 8 hours a day
- proficient with Windows-based PC environment
Responsibilities
- answering the telephones
- scheduling patient appointments
- checking patients in
- collecting co-payments
- verifying insurance
- registering patients in the computer
- checking patients out
- scheduling follow up visit if needed
- balancing monies and verifying orders at day end
- enter physician-related charges into the computer
- billing of hospital/nursing home charges
Benefits
- Multiple medical coverage benefits
- Generous PTO policy + 8 paid holidays
- 401k match + profit sharing
- Tuition reimbursement
- Wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
