Front Desk/Patient Service Rep - UT Medical Center Practices (Knoxville, TN)
About The Position
If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes: Medical, Dental, and Vision Insurance 401(k) with company match and immediate vesting Short-term and Long-term disability Life insurance Critical Illness Flexible Spending Accounts Health Savings Account with Employer contribution PTO, Sick leave, Bereavement leave Employee Assistance Program Fitness Centers University Physicians Association is seeking qualified applicants for a Patient Service Representative position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Positions are available in Primary and Specialty Practices (including but not limited to the following): Primary Practices: UT Primary Care, Family Physicians, Pediatric Consultants, Internal Medicine Specialty Practices: Cardiology, Dermatology, Neurology, Oncology, Pulmonology, Radiology, Rheumatology, Specialized Surgical Practices, Surgery Centers, Trauma/Acute Care, and Women's Health.
Requirements
- Ability to multi-task
- Strong communication skills
- Time management and organizational skills
- Attention to detail
Responsibilities
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company match and immediate vesting
- Short-term and Long-term disability
- Life insurance
- Critical Illness
- Flexible Spending Accounts
- Health Savings Account with Employer contribution
- PTO, Sick leave, Bereavement leave
- Employee Assistance Program
- Fitness Centers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
No Education Listed
Number of Employees
501-1,000 employees
