Patient Service Representative - Doctor's Office - O'Fallon, MO

Esse Health•O'Fallon, MO

6h•Onsite

About The Position

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. SIGN ON BONUS ELIGIBLE!! Join Our Team: We are searching for a Patient Service Representative for our Gateway Asthma & Allergy office located in O'Fallon, MO! Opportunity: Full-time opening Monday - Friday. This position also shares in rotating coverage of a Saturday morning shift No nights or holidays Outpatient clinical practice Day-to-Day:

Nice To Haves

The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
Formal training which will probably be indicated by a high school diploma or equivalent.
1 or more years of experience working with the public, preferably in a healthcare setting.
Medical coding familiarity.
Knowledge of medical terminology
Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
PC/Windows proficiency.
Willingness to assign high priority to patient comfort and satisfaction.
Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

Responsibilities

Perform patient check-in/check-out
Schedule patient appointments
Collect co-payments
Verify insurance
Register patients/update patient demographics
Answer the telephone
Balance monies at day end
May be required to enter physician-related charges into the computer

Benefits

Physician-led, supportive practice environment
Benefits the first of the month following your hire date
Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
Generous PTO policy + 9 paid holidays
401k match + profit sharing
Tuition reimbursement
Wellness program
Opportunities for professional growth and mentorship
Emphasis on work-life balance
EOE