Patient Service Representative- Cayuga Park Imaging Services- Full Time- Days/Evenings

Cayuga Health System • City of Ithaca, NY

2d • Onsite

About The Position

When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal.
Centralus Health is central to wellness-for all of us.
Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.

Requirements

• High School or equivalent experience
• Proficient in Microsoft Office suite
• Strong interpersonal skills with experience in customer service
• Good time management and prioritization skills

Nice To Haves

• Previous medical office experience preferred
• College-level training/education in a healthcare support field preferred
• Previous EMR use/training helpful
• Experience in Electronic Medical Record Systems such as Meditech, Medent, and Epic

Responsibilities

• Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
• Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
• Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization
• Creates and organizes all aspects of patient charts, maintains adequate levels of office supplies.
• Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED