Patient Service Representative-Versailles

Katy Trail Community Health•Versailles, MO

39d•Onsite

About The Position

Join our dedicated team at Katy Trail Community Health as a Full-Time Patient Service Representative in the vibrant community of Versailles. This onsite role offers a unique opportunity to make a direct impact on patient care and community health while working closely with a supportive team. You'll be at the heart of operations, facilitating meaningful interactions between patients and our healthcare professionals, and enhancing the overall experience for everyone who walks through our doors. By contributing to our mission, you will play a crucial role in promoting health and wellness in the Versailles area. Take the next step in your career and become a vital part of a company that values compassion and community engagement. You will be offered great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. This is not just a job; it's a chance to influence lives positively while developing your skills in a fulfilling environment. Apply today! As a Patient Service Representative in Versailles, your daily responsibilities will revolve around providing exceptional customer service and support to our patients. You will greet patients warmly upon arrival, check them in, and handle scheduling appointments efficiently. Your role will involve answering phone calls, responding to inquiries, and assisting patients with any concerns they may have regarding their care. You will also be responsible for maintaining accurate patient records, ensuring confidentiality while navigating the electronic health record system. Working alongside healthcare providers, you'll support the team by coordinating communications and facilitating smooth patient flow throughout the clinic. Additionally, you will play an essential role in educating patients about services offered and guiding them through the healthcare process. Your adaptability and attention to detail will be key as you navigate the busy and rewarding environment of healthcare. To succeed as a Patient Service Representative in Versailles, several key skills are essential. Strong communication abilities are vital, allowing you to effectively convey information to patients and collaborate with healthcare professionals. A friendly demeanor and excellent interpersonal skills will help you establish rapport and create a welcoming atmosphere for those seeking care. Organization and attention to detail are crucial, as managing patient records and appointment scheduling requires precision. The ability to multitask in a fast-paced environment while maintaining composure under pressure is important for meeting the needs of patients efficiently. Additionally, a customer-focused mindset and a genuine desire to help others will enhance your effectiveness in this role. Problem-solving skills will also come in handy when addressing patient inquiries or resolving scheduling conflicts. Overall, these attributes will empower you to make a meaningful contribution to our healthcare team and the community we serve. If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

Requirements

Strong communication abilities
Friendly demeanor and excellent interpersonal skills
Organization and attention to detail
The ability to multitask in a fast-paced environment while maintaining composure under pressure
A customer-focused mindset and a genuine desire to help others
Problem-solving skills

Responsibilities

Providing exceptional customer service and support to our patients.
Greeting patients warmly upon arrival, check them in, and handle scheduling appointments efficiently.
Answering phone calls, responding to inquiries, and assisting patients with any concerns they may have regarding their care.
Maintaining accurate patient records, ensuring confidentiality while navigating the electronic health record system.
Supporting the team by coordinating communications and facilitating smooth patient flow throughout the clinic.
Educating patients about services offered and guiding them through the healthcare process.