Patient Service Representative
About The Position
Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a Full-time Patient Service Representative to join our experienced Noble Primary Care team in Westfield, MA. RESPONSIBILITIES: Baystate Health’s Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays. Responsibilities also include verifying insurances, answering telephones and faxing medical documents. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need. We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
Requirements
- High School Diploma or GED, required
- Great interpersonal skills and able to work in a fast-paced environment a MUST
- Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service
Nice To Haves
- At least 6 months in a medical office setting, preferred
Responsibilities
- Greeting patients
- Check in and check out
- Requesting copays
- Verifying insurances
- Answering telephones
- Faxing medical documents
Benefits
- Excellent Compensation
- High-quality, low-cost medical, dental and vision insurance
- Generous PTO – up to 25 days in the first year, with scheduled earned increases
- Continuing education support and reimbursement
- First Time Home Buyers Financial Packages
- Farm Share Memberships
- 403b retirement company match & annual company contribution increase based on years of service
- Free money coach advice from a certified professional
- Wellbeing programs that include but are not limited to mental, physical, and financial health
- Pet, home, auto and personal insurance
- Life insurance
- Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
- Wellbeing programs that include but are not limited to mental, physical, and financial health
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
