Patient Service Representative

Saint Peter's Healthcare System•New Brunswick, NJ

48d•$18 - $27

About The Position

The Patient Service Representative will: Greet and assist visitors and patients in a courteous and professional manner. Register patients for medical visits and procedures by collecting personal and insurance information. Verify insurance coverage, collect copays and obtain necessary authorizations. Schedule and manage patient appointments and follow-ups. Manage accurate patient records and update demographic and insurance information. Coordinate communication between patients, providers and medical staff. Ensure patient confidentiality and compliance with HIPAA regulations. Perform clerical tasks in support of the department. Consistently contribute a positive attitude when interacting with patients and other hospital staff, while displaying willingness to learn new skills.

Requirements

One (1) to two (2) years of related experience in the healthcare field.
Good office and organizational skills.
Familiarity with Microsoft Office preferred.
Good communication skills.
Bilingual English/Spanish strongly preferred.

Nice To Haves

Familiarity with Microsoft Office
Bilingual English/Spanish

Responsibilities

Greet and assist visitors and patients
Register patients for medical visits and procedures by collecting personal and insurance information
Verify insurance coverage, collect copays and obtain necessary authorizations
Schedule and manage patient appointments and follow-ups
Manage accurate patient records and update demographic and insurance information
Coordinate communication between patients, providers and medical staff
Ensure patient confidentiality and compliance with HIPAA regulations
Perform clerical tasks in support of the department
Contribute a positive attitude when interacting with patients and other hospital staff