Temporary Patient Service Representative (Bilingual- Spanish/English)- Specialty
About The Position
We are currently hiring Bilingual (Spanish/English) TEMP to PERM Patient Service Representatives (PSR) to join our Specialty Department at El Nuevo San Juan Health Center . The Patient Service Presentative provides information, support, encouragement, and assistance to patients and families as they arrive at the health care facility. This role greets and registers patients and visitors, verifies and records patient information, and provides comfort and empathy to patients while maintaining the waiting room. This role provides accurate and consistent information to patients, schedule appointments, and resolves patient concerns.
Requirements
- High School Diploma required
- 1 year of healthcare experience
- Bilingual English/Spanish required
- Must have excellent communication skills and ability to provide exceptional experience to patients
- Understanding of phone etiquette and standard office procedures
- Ability to thrive in a fast-paced environment
Responsibilities
- Provides information, support, encouragement, and assistance to patients and families
- Greets and registers patients and visitors
- Verifies and records patient information
- Provides comfort and empathy to patients while maintaining the waiting room
- Provides accurate and consistent information to patients
- Schedule appointments
- Resolves patient concerns
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
