Patient Service Representative for Heart Clinic Stone Oak

Conifer Health Solutions • San Antonio, TX

11d

About The Position

A non-exempt medical office position responsible for front office processes in the physician practice Sign on bonus is for new hires only!

Requirements

• High school diploma/GED required with completion medical office assistant program preferred.
• Two years of customer service experience, preferably in a medical office setting.

Nice To Haves

• Prefer healthcare management/administration certification.

Responsibilities

• Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program.
• Greet patients entering the physician practice.
• Answer office phones, making, confirming, and rescheduling appointments when necessary.
• Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
• Assist in checking out patients and assist them with referral processing and scheduling.
• Collect co-pays and post charges.
• Perform charge entry and patient balance processing.
• Distribute information to patients regarding office policies, procedures, and information about the practice.
• Explain and enroll patients in the patient portal.

Benefits

• $500 Sign On Bonus

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees