Patient Service Representative Specialists in Orthopedics Commerce
About The Position
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: A non-exempt medical office position responsible for front office processes in the physician practice Sign on bonus is for new hires only!
Requirements
- Education: High school diploma/GED required with completion medical office assistant program preferred.
- Experience: Two years of customer service experience, preferably in a medical office setting.
Nice To Haves
- Certification: Prefer healthcare management/administration certification.
Responsibilities
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
- Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
- Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
- Greeting patients entering the physician practice.
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges. Charge entry and patient balance processing.
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
