Patient Service Representative - Orthopedics
About The Position
Patient Services Representative - Orthopedics Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.
Requirements
- Good time management and prioritization skills
- Good computer skills- Medent and Microsoft Office are utilized
- High school diploma or equivalent
Nice To Haves
- Previous medical office experience preferred
- College-level training/education in a healthcare support field preferred
- Previous EMR use/training helpful
Responsibilities
- Check in patients upon arrival
- Verify/update patient demographics
- Collect outstanding balances and co-pays
- Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders
- Take messages and triage phone calls
- Schedule patient appointments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
