Patient Service Representative - Patient Registration
About The Position
The Patient Service Representative is responsible and accountable for coordinating information and support for the flow of patients within the Swedish Medical Center and Emergency Department environment. This role involves providing front-line customer service, including reception and patient registration. Key duties include interviewing patients and their families to obtain required demographic and financial data, completing consents, escorting or directing patients, and collecting valuables and deposits. Providence Swedish caregivers are valued and empowered, fostering a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect, all aimed at improving the health and wellbeing of each patient served.
Nice To Haves
- Associate's Degree
- 2 years of experience in a medical setting with inpatient or outpatient admitting
- Patient Registration or financial counseling or insurance and medical terminology experience
Responsibilities
- Coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment
- Provides front line customer service including reception and Registration
- Responsible for the interviewing of patients and family to obtain required demographic and financial data
- Completing consents
- Escorting/directing patients
- Collecting valuables and deposits
Benefits
- Best-in-class benefits designed to support you and your family in staying well, growing professionally and achieving financial security
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
