Rehab Services, Patient Service Representative/Insurance Verifier, Lead - Outpatient – Days/Evenings/Rotating
About The Position
Rehab Services, Patient Service Representative/Insurance Verifier, Lead - Outpatient – Days/Evenings/Rotating Position Highlights: Position: Rehab Services, Patient Service Representative/Insurance Verifier, Lead Location: Skokie, IL Full Time/Part Time: Full time- 40 hours Hours: M-Th 6:30am - 7pm; F 6:30am - 5pm; Sat 9:00am - 1pm Required Travel: no What you will do: Greets and registers patients. Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration. Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information. Attend lead PSR/IV meetings and cascades information to the team Creates PSR/IV team schedules in conjunction with the Manager
Requirements
- Education: High School diploma or GED required. Associate degree in business or healthcare preferred.
- Experience: Minimum of three to five years of registration, scheduling, or customer service experience in a healthcare setting preferred.
- Valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
Nice To Haves
- Knowledge of health insurances, medical terminology and anatomy preferred.
- Strong data entry and keyboarding skills preferred.
- Knowledge of Microsoft Office Suite preferred.
- Manual dexterity to operate various office machines required.
Responsibilities
- Greets and registers patients.
- Collects and analyzes all required data necessary to pre-register and register patients.
- Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information.
- Analyzes and electronically records data and processes transactions into the hospital computer system.
- Follows HIPAA, payer and other applicable regulations and standards for registration.
- Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system.
- Contacts physicians or physician office staff for additional clinical information.
- Attend lead PSR/IV meetings and cascades information to the team
- Creates PSR/IV team schedules in conjunction with the Manager
Benefits
- Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
