About The Position

The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross- trained to cover multiple providers and is a resource. These responsibilities include:

Requirements

  • High School Diploma/GED.
  • 2 + years of experience working with insurance companies and obtaining authorizations.

Responsibilities

  • Answering and triaging calls- directing to appropriate individuals or departments.
  • Scheduling and authorization for appointments, surgeries, and ancillary services.
  • Perform insurance verification functions.
  • Process and track all incoming and outgoing referrals.
  • Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
  • Assist in all work assignments.
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