Surgery Scheduler - Orthopaedics
About The Position
Surgery Scheduler - Orthopaedics Overview Surgery Scheduler - Orland Hills - Orthopaedics Position Highlights: Full-Time, 40 hours/week Hours: Monday-Friday; 7:30am-4:00pm or 8:00am-4:30pm Location: Orland Hills Travel: Expected to travel as needed for coverage or to work with provider's schedules Training held in Orland Hills for first 90 days from 7:30am-4:00pm Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Requirements
- Medical terminology, verbal and written.
- CPT and ICD-9 coding.
- Referral process.
- Must have the ability to learn new computer programs.
- Act professionally towards customers, physicians, and co-workers.
- Must be able to multitask and prioritize.
- Must posses time management skills.
- High school diploma or GED
- 2+ years prior surgery scheduling, telephone, computer and customer service experience.
Responsibilities
- Greet patients in a friendly manner whether on the phone or in person.
- Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.
- Verify patient personal and insurance information -- coordinate pre-op testing per insurance.
- Single point-of-contact for internal staff and external inquiries for all scheduled procedures.
- Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.
- Contact patient to confirm procedure/surgery.
- Explain and verify proper prep instructions with patients, route to nurse if appropriate.
- Prepare all essential paperwork for referral coordinator and facilities.
- Verify daily doctor's schedules, print and distribute to appropriate personnel.
- Maintain the strictest patient confidentiality.
- Work with billing staff to ensure all procedures are charged.
- Cover/fill-in for co-workers as needed.
- Track case volume and direct cases to facilities per direction of management team
Benefits
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
- Access to a mental health benefit at no cost.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and social impact.
- Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
