Patient Service Representative Float
About The Position
Tinley Park Walk in Clinic 16650 S Harlem Ave Tinley Park, Illinois 60477 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Float Position Covers multiple locations. Schedule varies and change often. Must be open to work as early as 7:00am and as late as 8:00pm, Monday through Friday.
Requirements
- High School Diploma/GED Required
- 1 year Customer Service Required
- 1 year Healthcare Preferred
Responsibilities
- Provide exemplary customer service; greet and direct patients, family members, and other visitors.
- Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance.
- Schedule appointments and accurately enters data into scheduling system.
- Register patients and enters or updates demographic and insurance information into EMR system.
- Communicate with clinical staff to maintain patient flow and update waiting patients.
- Collect patient payments; applies payments and adjustments to patient accounts.
- Balance daily encounter forms and cash drawers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
