Patient Service Representative - Float Pool

Jefferson City Medical Group • Jefferson City, MO

2d

About The Position

RESPONSIBILITIES Job Specific Competencies: Demonstrates knowledge and ability to check patients in and out for his/her clinic visit. Maintains patient demographics and insurance records. Demonstrates knowledge of basic insurance and billing procedures. Performs routine duties associated with patient scheduling, payments and co-payments. Performs secretarial duties in a timely and efficient manner. Ensures customer friendly telephone communication. Provides appropriate safety and infection control measures. JCMG Core Competencies: Strives for continuous quality improvement. Participates in educational experiences designed to maintain and/or improve professional competence. Maintains high work ethic standards. Provides quality customer service to staff, patients and visitors at all times.

Requirements

• High school diploma or GED
• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment
• Articulate
• Computer skills required
• Good telephone communication skills

Responsibilities

• check patients in and out for his/her clinic visit
• Maintain patient demographics and insurance records
• knowledge of basic insurance and billing procedures
• patient scheduling, payments and co-payments
• secretarial duties
• customer friendly telephone communication
• safety and infection control measures
• continuous quality improvement
• maintain and/or improve professional competence
• high work ethic standards
• quality customer service to staff, patients and visitors

Benefits

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• 56 hours paid Holiday Leave
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED