Patient Service Rep

Loma Linda•Loma Linda, CA

1d•Onsite

About The Position

The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The job requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness. Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. Loma Linda University Health Care is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law.

Requirements

Exceptional communication and interpersonal skills
Efficiency
Conduct all activities in a confidential, professional, and personable manner
High School Diploma or GED
Minimum six months of customer service, general office or Receptionist vocational training
Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
Operate/troubleshoot basic office equipment required for the position
Able to work calmly and respond courteously when under pressure
Able to collaborate and accept direction
Able to think critically
Manage multiple assignments effectively
Organize and prioritize workload
Work well under pressure
Problem solve
Recall information with accuracy
Pay close attention to detail
Work independently with minimal supervision
Able to distinguish colors as necessary
Hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace
See adequately to read computer screens, and written documents necessary to the position
Valid driver's license