Remote Part Time Patient Service Rep (AZ Only)

TEKsystems • Phoenix, AZ

2d • $20 - $20 • Remote

About The Position

Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers. Update patients of the status of their referral or authorizations.

Requirements

• MUST BE LOCATED WITHIN 50 MILES FROM PHOENIX, AZ
• Must have 1+ year of scheduling experience in a healthcare setting and handling high volume calls preferably in a call center.

Responsibilities

• Schedule and register patient appointments
• Provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.)
• Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy
• Assist new members with introduction to and explanation of available services, processes and availability of providers
• Update patients of the status of their referral or authorizations

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees