PATIENT SERVICE REP- LEAD (ENT - OUTPATIENT PEDIATRIC CLINIC)

MCBRIDE ORTHOPEDIC HOSPITAL•Oklahoma City, OK

6d•Onsite

About The Position

The Patient Service Rep Lead is responsible for assisting the Manager in the daily activities associated with patient services, appointments, ensures all non-clinical positions have appropriate coverage each day, and fills in where needed. Serves as a point-of-contact for questions from team members regarding non-clinical tasks.

Requirements

High school diploma and five years related experience and/or training. May substitute equivalent combination of education and experience.
Ability to read, write and comprehend documents and policy/procedures manuals.
Ability to write correspondence.
Ability to effectively present information in one-on-one and group situations.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
To perform this job successfully an individual must have intermediate computer skills in Microsoft Office and other database systems.