Patient Service Line Navigator - Acute Care Surgery

Tampa General Hospital • Tampa, FL

1d

About The Position

Provides education, acts as a liaison with the patient, physician, family, other health care personnel, hospital administration, agencies and community groups throughout the patient's hospital stay or service. Supports and guides patient and family in the health care decision-making process including but not limited to admissions, diagnostics, surgical/medical interventions, discharge, and support services. Serves as point of contact, clinical leader and resource to staff and administration. Provides patients and family with needed information for the transition from active treatment to managing their condition independently. Patient care may involve inpatient and outpatient services. Patient care needs will vary depending on the service line area. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.
Technical Skills and Responsibilities:
Patient care needs for trauma and emergency general surgery patients are multi-system focused and require collaboration with multiple service lines
Strong teamwork, communication, and organization are needed to serve this complex patient population
This role will directly support our Trauma and Emergency General Surgery Programs under the Acute Care Surgery Institute

Requirements

• Bachelors in Nursing (BSN) from an accredited School of Nursing (or must obtain BSN within 2 years of hire) with licensure to practice as a Registered Nurse by the State of Florida
• OR a Master's of Social Work (MSW) degree from a Council on Social Work Education (CSWE) accredited college or Social Work program
• OR a Master’s degree in Health Administration or related field.
• Three years related work experience required.

Responsibilities

• Provides education to patients, families, and healthcare personnel.
• Acts as a liaison between patients, physicians, families, healthcare personnel, hospital administration, agencies, and community groups.
• Supports and guides patients and families in healthcare decision-making.
• Serves as a point of contact, clinical leader, and resource to staff and administration.
• Provides patients and families with information for transitioning from treatment to independent condition management.
• Collaborates with multiple service lines for trauma and emergency general surgery patients.
• Supports Trauma and Emergency General Surgery Programs under the Acute Care Surgery Institute

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees