Patient Service Coordinator - Family Medicine

ProMedica • Sylvania, AL

1d • Onsite

About The Position

As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone. In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule. You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed. The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

• High school diploma or equivalent
• 1 year experience in a customer service or clerical setting

Nice To Haves

• Associates degree
• Working knowledge of medical terminology, third party billing and referral procedures
• Experience with EPIC EMS
• 3 years' experience in a clerical or office function
• 1 year experience in a medical office setting

Responsibilities

• Greet and register patients
• Answer phone calls
• Take messages
• Schedule and reschedule patient appointments
• Maintain the provider's schedule
• Assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed

Benefits

• We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
• Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
• In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]
• Equal Opportunity Employer/Drug-Free Workplace
• Health Care Is Everything
• We pride ourselves on being a place where people start and develop life-long careers. From a thriving culture to flexible benefits, we have so much to offer those who join our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees