Patient Services Coord
US Oncology, Inc.•Daphne, AL
34d•Onsite
About The Position
Southern Cancer Center is seeking a compassionate and organized Patient Service Coordinator to join our team at our Daphne office. This front-line role is essential to ensuring a welcoming and efficient experience for our patients and their families. You'll be the first point of contact, responsible for registration, scheduling, and communication between patients and clinical staff.
Requirements
- High school diploma or equivalent required
- Proficiency in Microsoft Outlook, Word, and Excel
- Must complete required e-learning courses within 90 days of hire
- Strong adaptability, commitment to quality, and customer service focus
Nice To Haves
- Prior receptionist or office experience preferred
Responsibilities
- Greet patients and visitors professionally and promptly
- Register patients, verify insurance, and collect co-pays
- Schedule appointments and provide clear instructions and details
- Answer and direct incoming calls; relay messages accurately
- Maintain patient records and update demographic information
- Support administrative tasks including filing and supply management
- Ensure HIPAA compliance and uphold confidentiality standards
- Maintain a clean and organized lobby area
- Assist with other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
