Patient Service Contact Center Rep
About The Position
Overview Central Maine Healthcare is seeking a Patient Service Contact Center Rep to join our Patient Contact Center team! This is a Full Time , benefits eligible position that pays $20.00/hour. No weekends, holidays, or on call. Position Summary: Responsible for providing exceptional customer service, while demonstrating proficiency in either facilitating patient access to care (scheduling) or financially securing services to be provided. The role will require completing tasks and duties associated with either Patient Scheduling or Financial Clearance within the Patient Service Contact Center. Equal Employment Opportunity: CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities. About Us: Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
Requirements
- High school graduate or equivalent
- Minimum 1-2 years of relevant experience preferably in one of the following: scheduling, pre-registration or financial clearance
Nice To Haves
- Knowledge of medical terminology
- Understanding of insurance reimbursement basics
Responsibilities
- providing exceptional customer service
- facilitating patient access to care (scheduling)
- financially securing services to be provided
- completing tasks and duties associated with either Patient Scheduling or Financial Clearance within the Patient Service Contact Center
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
